✅ Our Assurance

Built on Trust | Powered by Results | Committed to Your Career

“Our success is tied to your success — that’s not just a promise, it’s policy.”

In today’s saturated EdTech landscape, learners often get lost in a maze of vague promises, recycled content, and one-size-fits-all models. At Jataye, we break that pattern.

This document outlines our rock-solid assurance framework — a multi-layered commitment designed to protect your learning, your money, your time, and most importantly, your career transformation outcome.

🧭 Index

1. What "Our Assurance" Means

2. Skills-First Commitment

3. Transparent Pricing Model

4. Job Guarantee Promise

5. Refund & Deferral Policy

6. Career Services & Placement Ethics

7. Certification Assurance

8. Mentor & Instructor Accountability

9. Emergency Flexibility Policy

10. Legal & Contractual Safeguards

11. Community & Ethical Learning Standards

12. Recourse & Escalation Protocol

13. TL;DR Summary Table

14. Final Note from Leadership

1. 🎯 What “Our Assurance” Means

"Our Assurance" is our public declaration that:

• You will receive measurable skill-building value

• You won’t be misled by hidden fees or fake job offers

• You’ll get real-time support and outcome-driven mentorship

• Your investment is safeguarded through structured refund, deferral, and success-fee alignment policies

This isn’t a marketing slogan. It’s a codified learning contract between us and you — backed by Indian law, learner-first design, and enterprise-grade operational integrity.

2. 🧠 Skills-First Commitment

We don’t sell video libraries. We deliver career outcomes through a skills-first model that is:

• Curriculum-focused: Each week is mapped to industry needs

• Project-heavy: 70% of the learning is hands-on

• Mentor-verified: Weekly checkpoints, feedback, and revisions

• AI-enabled: Prompt engineering, code assistance, and design tools included

• Portfolio-driven: Final projects are employer-facing and verifiable

You graduate not just with a certificate, but with:

• ✅ Verified projects

• ✅ Deployable prototypes

• ✅ GitHub/LinkedIn proof-of-work

• ✅ Interview-ready resume

If we fail to deliver this value at any point, you can pause, defer, or file a dispute through official channels.

3. 💸 Transparent Pricing Model

We operate under a No Hidden Cost policy.

Our program pricing is split across three stages, all transparently disclosed before you join:

✅ What This Assures You:

• We never charge placement fees upfront

• You can defer major payments via EMI or job-first plan

• We win only when you win

• No financial traps, upsells, or forced extensions

4. 💼 Job Guarantee Promise

We offer a 100% Job Guarantee on performance — backed by:

• 300+ hiring partner network

• Personalized career coaching

• Portfolio & resume optimization

• Weekly mock interviews

• Referral pipelines + direct access to job boards

You’re Eligible For Job Guarantee If You:

• Maintain 80%+ attendance

• Submit 100% assignments + capstone

• Participate in career training modules

• Clear internal portfolio & interview review

🚨 When Do You Pay the Job Success Fee?

Only after you receive a valid job offer letter from a placement generated via our ecosystem.

This ensures:

• Risk is shared

• We’re financially motivated to get you hired

• You’re never pressured into irrelevant job offers

• Your outcomes are our KPIs

5. 🧾 Refund & Deferral Policy

We’ve created a learner-friendly refund and deferral system designed for clarity and fairness.

💸 Refund Rules:

All refunds are processed within 7 business days, with full GST-compliant invoices.

🔁 Deferral Policy:

If you’re unable to continue due to:

• Health issues

• Family emergencies

• Work travel or stress

You can pause and rejoin in the next cohort within 60 days, with no additional fee or seat loss.

6. 🧑‍💼 Career Services & Placement Ethics

Our placement services operate on real employer demand and ethical hiring standards.

What We Provide:

• Career roadmap planning (Week 2 onward)

• Resume & LinkedIn optimization

• Weekly mock interviews (tech + behavioral)

• 1:1 job coaching sessions

• HR process simulation (panel interviews, feedback loops)

• Internal job board + employer referrals

We do not:

• Offer fake interviews or inflated salaries

• Guarantee unicorn startup placement for everyone

• Use third-party placement agencies with hidden charges

Our learners have joined roles like:

• Associate Product Manager

• Junior UI/UX Designer

• Azure Cloud Engineer

• DevOps Associate

• SaaS Platform Analyst

7. 📜 Certification Assurance

You’ll receive dual certification upon successful completion:

1. Course Completion Certificate

2. Industry Project Certificate (AI/Cloud/DevOps)

All certificates are:

• Digitally signed & secure

• Verifiable via LinkedIn or certificate portals

• Mapped to your final project portfolio

You can also request:

• Employer reference letters

• GitHub showcase write-ups

• Personal mentor endorsement on LinkedIn

8. 👩‍🏫 Mentor & Instructor Accountability

Our mentors are not part-timers or bots.

They are full-time or contracted professionals with proven industry experience in:

• Azure & DevOps

• Product Management

• UI/UX (Figma, UXR, Accessibility)

• AI workflows & automation

Mentor Quality Assurance:

• Bi-weekly performance review based on learner feedback

• Session monitoring and audits

• Replacement on request (within 5 working days)

• Escalation path to head of mentorship

You are entitled to expert-level, respectful, and prompt mentor support.

9. ⚠️ Emergency Flexibility Policy

We recognize that life happens. Our system is built with compassion and realism.

You may request special flexibility under the following:

All requests are handled confidentially. No additional charges are applied.

10. ⚖️ Legal & Contractual Safeguards

You are protected under:

• The Indian Contract Act, 1872

• The Information Technology Act, 2000

• The Consumer Protection Act, 2019

• GST norms applicable to education services

Additional Legal Points:

• All content you produce belongs to you

• Any project marked as “shared contribution” will include attribution

• In case of a dispute, arbitration is the preferred method

• Jataye cannot sell your data, content, or credentials without consent

11. 👥 Community & Ethical Learning Standards

We cultivate a professional, respectful, and inclusive learning culture.

By joining, you agree to:

• Zero tolerance policy on harassment

• Submit original work (AI must be disclosed)

• Engage constructively in group projects

• Respect all community members regardless of identity

Violations may result in:

• Suspension from LMS

• Certificate denial

• Job guarantee disqualification

12. 📢 Recourse & Escalation Protocol

If you feel something isn’t working, we offer a transparent escalation ladder:

All queries are acknowledged within 24 hours and resolved within 5 working days.

13. 🧾 TL;DR — Our Assurance Summary Table

💬 Final Note from Leadership

At Jataye, we don’t profit from your enrollment — we profit from your success.

This assurance policy was not drafted by marketers or lawyers. It was built with real learner pain points, dropout data, placement feedback, and our team’s commitment to rebuilding EdTech trust from the ground up.

So when you join our program, you’re not buying hope — you’re buying a system designed to work.

Let’s build your future. Together